
The Austonian
The Austonian, one of the tallest residential buildings in Austin, required a sophisticated IT infrastructure to support its residents and operations. With a large and growing community, managing building systems, security, and resident services needed a seamless and reliable IT solution.
The Challenge
- Limited in-house IT resources, resulting in delayed response times to technical issues
- Inefficient network management for building systems and resident services
- Increasing demand for data security, particularly for residents’ private information
The Solution
- Provide full-scale IT support, ensuring fast and reliable responses to any issues
- Implement centralized network management, improving building-wide operations
- Enhance security systems to protect resident data and ensure compliance
- Optimize IT infrastructure for better performance and scalability as the building’s needs grow
The Results
- Improved operational efficiency, reducing response time to IT issues by 40%
- Stronger data security, ensuring resident privacy and compliance
- Seamless building operations, with faster network speeds and system reliability